Amanda O’Shea is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit AmandaOShea.com or contact Amanda in relation to her services.

This policy is intended to explain your privacy rights and how your personal information is handled in accordance with applicable data protection legislation, including the UK GDPR and, where applicable, the EU General Data Protection Regulation (GDPR).

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Amanda O’Shea
Email: hello@AmandaOShea.com

Last updated: [insert date]

What information do we collect?

Personal information

When you contact Amanda, enquire about a service, book a session or otherwise interact with the website, we may collect personal information such as:

• Your name

• Email address

• Telephone number

• Address, where relevant to the service you are requesting

• Information you provide about your enquiry or the service you are interested in

• Booking and appointment information

• Payment and transaction information where relevant

Depending on the nature of the service, you may choose to share additional personal information with Amanda. Only information that is relevant and necessary for providing the service or responding to your enquiry will be collected and used.

Website and technical information

When you visit the website, certain technical information may also be collected automatically, such as:

• IP address

• Browser and device type

• Operating system

• Pages visited and how you use the website

• Date and time of visits

• Information collected through cookies or similar technologies

This information may be used to help maintain, improve and understand how the website is used.

How do we use your information?

Your personal information may be used to:

• Respond to your enquiries

• Provide and manage the services you have requested

• Arrange appointments, sessions, ceremonies or other services

• Process payments where applicable

• Communicate with you about a service you are receiving

• Maintain appropriate business and financial records

• Improve the website and services

• Meet legal, regulatory and accounting requirements

• Send marketing communications where you have given the appropriate consent or where otherwise permitted by law

Amanda will only use your personal information for purposes that are compatible with the reason it was collected and in accordance with applicable data protection law.

Why do we need your information?

Some personal information is necessary so that Amanda can respond to your enquiry and provide the services you request.

For example, contact details may be needed to arrange an appointment or respond to an enquiry. Other information may be voluntarily provided by you to help Amanda understand your circumstances and provide an appropriate service.

Amanda aims to collect only information that is relevant and necessary for these purposes.

Marketing communications

Amanda will only send promotional emails or other marketing communications where she has a lawful basis to do so, including where you have provided consent where required.

You can withdraw your consent or unsubscribe from marketing communications at any time.

How is your information stored?

Personal information may be stored electronically and, where necessary, in physical records.

Amanda takes reasonable and appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No method of transmitting or storing information can be guaranteed to be completely secure, but appropriate steps will be taken to protect your information.

Will your information be shared with anyone else?

Amanda may use trusted third-party service providers to help operate her business and provide services. These may include providers of:

• Website hosting

• Email and communication services

• Online booking or scheduling

• Payment processing

• Video conferencing

• Accounting and business administration

• Website analytics and other technical services

Where third parties process personal information on Amanda’s behalf, appropriate measures will be taken to ensure that your information is handled securely and in accordance with applicable data protection requirements.

Personal information will not be sold or rented to third parties.

Information may also be disclosed where required by law, regulation, legal proceedings or to protect the rights, safety or property of Amanda or others.

How long do we keep your information?

Amanda will retain personal information only for as long as it is necessary for the purpose for which it was collected, unless a longer period is required or permitted by law.

The appropriate retention period may vary depending on the type of information and the reason it is held. Certain business, financial and accounting records may need to be retained for specific periods to meet legal obligations.

When information is no longer required, reasonable steps will be taken to securely delete or dispose of it.

Your rights

Depending on the circumstances and applicable data protection law, you may have rights in relation to your personal information, including the right to:

• Ask what personal information Amanda holds about you

• Request a copy of your personal information

• Ask for inaccurate information to be corrected

• Request that your information is deleted in certain circumstances

• Ask for processing to be restricted in certain circumstances

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Complain to the relevant data protection supervisory authority

If you would like to exercise any of these rights, please contact Amanda using:

hello@AmandaOShea.com

Amanda may need to request information to verify your identity before responding to a request concerning your personal information.

What identification may be required?

Where appropriate, Amanda may ask you to provide reasonable information to confirm your identity before releasing or changing personal information.

The type of identification required will depend on the nature of the request.

Cookies

AmandaOShea.com may use cookies and similar technologies to ensure the website functions correctly and to understand how visitors use the website.

Where required, your consent will be requested before non-essential cookies are used.

Further information about the cookies used on the website can be provided in a separate Cookie Policy.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Amanda’s services, the website, applicable legislation or the way personal information is handled.

The latest version will always be published on this page, with the date of the most recent update shown at the beginning of the policy.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Amanda O’Shea
hello@amandaoshea.com